Terms of Service

Effective Date: 25 August 2026

Welcome to HumpyCase. By accessing or using our website, placing an order, or purchasing any product from HumpyCase, you agree to comply with and be bound by these Terms of Service.

1. About HumpyCase

HumpyCase is an online retail store offering mobile accessories, mobile covers, screen protection products, electronics, gaming products, refurbished products, and other related products.

2. Eligibility

By using our website, you confirm that the information provided by you is accurate and that you are legally capable of entering into a purchase agreement under applicable laws.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However:

• Product colours may vary slightly depending on your device's display.

• Specifications may change according to the manufacturer.

• Product availability is subject to stock.

• HumpyCase reserves the right to correct pricing, product information, or listing errors.

• In case of an incorrect price or product listing caused by a technical or human error, HumpyCase may cancel the affected order and issue an appropriate refund.

4. Orders

Placing an order on our website does not automatically guarantee acceptance of the order.

HumpyCase reserves the right to accept, reject, cancel, or limit an order for reasons including:

• Product availability

• Pricing or listing errors

• Payment issues

• Suspected fraudulent activity

• Incorrect customer information

• Shipping or logistics limitations

• Other operational or technical reasons

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

5. Pricing and Payments

All product prices displayed on the website are subject to change without prior notice.

Customers are responsible for providing accurate payment and billing information.

Payments may be processed through third-party payment gateways. HumpyCase does not store sensitive card information such as complete card numbers or CVV details unless otherwise permitted by applicable law and payment-industry requirements.

6. Shipping and Delivery

HumpyCase aims to dispatch and deliver orders within the estimated time displayed on the website or communicated to the customer.

Delivery timelines are estimates and may be affected by:

• Courier delays

• Weather conditions

• Public holidays

• Operational issues

• Incorrect or incomplete address information

• Events beyond our reasonable control

Once an order has been handed over to the courier, delivery is subject to the courier's operational network.

Customers are responsible for providing a complete and accurate shipping address and contact number.

7. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

Customers must follow the applicable return procedure and provide any information or evidence reasonably required for verification.

For damaged, defective, missing, or incorrect products, HumpyCase may request photographs, videos, packaging details, or an unboxing video before approving a claim.

8. Cancellation

Customers may request cancellation before an order is dispatched.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return process.

HumpyCase reserves the right to cancel an order where fulfilment is not possible due to stock, payment, technical, logistical, pricing, or other legitimate reasons.

9. Warranty

Where a product is covered by a manufacturer's or HumpyCase warranty, the warranty will be subject to the specific terms applicable to that product.

Warranty generally does not cover damage caused by:

• Accidents

• Physical damage

• Liquid or moisture

• Improper use

• Negligence

• Unauthorized repairs or modifications

• Normal wear and tear

For branded electronics, warranty coverage may be provided by the manufacturer or authorized service network where applicable.

10. Refurbished Products

Where refurbished products are sold, the product condition, warranty, specifications, and accessories will be described in the relevant product listing.

Refurbished products may show minor cosmetic signs of previous use unless otherwise stated.

11. User Responsibilities

Customers agree not to:

• Provide false or misleading information.

• Use the website for fraudulent or unlawful purposes.

• Attempt to interfere with website security or functionality.

• Abuse return, refund, cancellation, replacement, or warranty processes.

• Use another person's payment or personal information without authorization.

HumpyCase reserves the right to restrict or terminate access to services where misuse or fraudulent activity is reasonably suspected.

12. Intellectual Property

All website content, including logos, brand names, product descriptions, graphics, photographs, designs, text, and other materials, is owned by or licensed to HumpyCase unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, and other service providers.

HumpyCase is not responsible for interruptions or failures caused solely by third-party services, although we will make reasonable efforts to assist customers in resolving service-related issues.

14. Limitation of Liability

To the extent permitted by applicable law, HumpyCase will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits any consumer rights or legal protections that cannot lawfully be excluded under applicable law.

15. Changes to These Terms

HumpyCase may update these Terms of Service from time to time.

Any updated version will be published on this page with the revised effective date. Continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

17. Contact Us

For questions regarding these Terms of Service, orders, returns, refunds, or other customer-support matters, please contact HumpyCase through the official contact details provided on our website.

HumpyCase
Website: humpycase.in