HumpyCase – Shipping Policy

Effective Date: 25 August 2026

Thank you for shopping with HumpyCase. We aim to process and deliver all orders safely and efficiently across India.

1. Order Processing

Orders are generally processed after successful payment confirmation.

Processing time may vary depending on product availability, order volume, verification requirements, and other operational factors.

Customers will receive shipping or tracking information once the order has been dispatched.

2. Shipping Across India

HumpyCase currently provides shipping services across India through third-party courier and logistics partners.

Delivery availability may depend on the serviceability of the customer's PIN code.

3. Estimated Delivery Time

The estimated delivery time displayed on the website or communicated at the time of purchase is an approximate estimate and not a guaranteed delivery date.

Delivery may take longer due to:

• Courier delays
• Weather conditions
• Public holidays
• High order volumes
• Remote or non-serviceable locations
• Incorrect or incomplete address information
• Transportation or logistics issues
• Circumstances beyond our reasonable control

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Shipping charges may vary depending on the product, delivery location, order value, and shipping method.

5. Tracking Information

Once your order has been dispatched, tracking details may be provided through the registered email address, phone number, WhatsApp, SMS, or other available communication channels.

Tracking information may take some time to become active after the courier receives the shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, PIN code, and contact number.

HumpyCase will not be responsible for delivery delays or failed delivery caused by:

• Incorrect address
• Incorrect PIN code
• Incomplete address
• Incorrect phone number
• Customer being unavailable to receive the shipment

Additional shipping charges may apply if an order needs to be re-shipped because of incorrect information provided by the customer.

7. Delayed Shipments

If a shipment is delayed, customers may contact HumpyCase customer support with their order number.

We will coordinate with the relevant courier or logistics partner and provide available updates.

Courier delays do not automatically qualify an order for compensation unless otherwise required by applicable law or specifically agreed by HumpyCase.

8. Failed Delivery and RTO

If a shipment cannot be delivered because of repeated delivery attempts, an incorrect address, customer unavailability, refusal to accept the shipment, or other reasons attributable to the customer, the shipment may be returned to origin (RTO).

Any refund or re-shipment request after an RTO will be handled according to HumpyCase's applicable Return & Refund Policy. Additional shipping or handling charges may apply for re-shipment where applicable.

9. Damaged Package

Customers should inspect the package at the time of delivery whenever possible.

If the package appears visibly damaged, customers should record the condition of the package and contact HumpyCase customer support immediately.

For damaged, missing, defective, or incorrect products, HumpyCase may request photographs, videos, packaging details, or an unboxing video for verification.

10. International Shipping

Unless specifically stated on the product page or agreed with HumpyCase in advance, HumpyCase currently does not guarantee international shipping.

Any applicable customs duties, taxes, import charges, or other government charges for international shipments, where available, may be the responsibility of the customer.

11. Changes to Shipping Policy

HumpyCase reserves the right to update or modify this Shipping Policy at any time.

Any updated policy will be published on this page with the revised effective date.

12. Contact Us

For shipping-related questions, customers can contact HumpyCase customer support with their Order ID and registered contact details.

HumpyCase
Website: humpycase.in